Last updated: [04-02-2026]
Latitude Luxe LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or contact us for our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
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1. Company Information
Company Name: Latitude Luxe LTD
Company Number: 16539433
Registered Address:
86–90 Paul Street
London
EC2A 4NE
United Kingdom
Email: support@latitudeluxeltd.co.uk
Phone: 020 8150 4760
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2. Information We Collect
We collect personal information only when it is necessary to provide our services or communicate with you.
2.1 Information You Provide Directly
You may provide personal information when you:
• Make a booking or enquiry
• Contact us by email, phone, or website forms
• Subscribe to updates or request information
This information may include:
• Full name
• Email address
• Telephone number
• Billing and payment details
• Travel-related details relevant to your booking
2.2 Automatically Collected Information
When you visit our website, we may automatically collect limited information such as:
• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the website
This data is used for website functionality, security, and performance analysis.
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3. How We Use Your Information
We use personal information only for legitimate business purposes, including:
• Processing and managing bookings
• Responding to enquiries and customer service requests
• Communicating important booking-related information
• Improving our website and services
• Meeting legal, regulatory, and administrative requirements
We do not use personal information for misleading, excessive, or unrelated purposes.
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4. Legal Basis for Processing (UK & GDPR)
We process personal data under one or more of the following lawful bases:
• Performance of a contract (to provide requested services)
• Legitimate business interests
• Legal or regulatory obligations
• Your consent, where applicable
You may withdraw consent at any time where consent is the basis for processing.
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5. Data Protection and Security
We take reasonable and appropriate measures to protect personal data from:
• Unauthorised access
• Loss or misuse
• Alteration or disclosure
Security measures include administrative, technical, and organisational safeguards. However, no method of data transmission over the internet can be guaranteed to be completely secure.
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6. Data Retention
We retain personal information only for as long as necessary to:
• Fulfil the purpose for which it was collected
• Comply with legal, accounting, or regulatory requirements
Once data is no longer required, it is securely deleted or anonymised.
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7. Sharing of Information
We do not sell or rent personal information.
Personal data is shared only when required to:
• Complete a booking or service request
• Comply with legal or regulatory obligations
• Protect our legal rights
All data sharing is limited to what is strictly necessary.
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8. Cookies and Website Technologies
Our website may use cookies or similar technologies to:
• Ensure proper website functionality
• Improve user experience
• Analyse website traffic
You can control or disable cookies through your browser settings. Disabling cookies may affect website performance.
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9. Your Data Protection Rights
Under applicable data protection laws, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to certain data processing
• Request data portability, where applicable
Requests can be made by contacting us using the details provided below.
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10. Third-Party Links
Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any external sites they visit.
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11. Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
Any updates will be posted on this page with a revised “Last updated” date. Continued use of our website after changes are published constitutes acceptance of the updated policy.
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13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Latitude Luxe LTD
Email: support@latitudeluxeltd.co.uk
Phone: 020 8150 4760
Address: 86–90 Paul Street, London, EC2A 4NE, United Kingdom